CardputerZero is currently in the pre-launch stage. By reserving a Super Early Bird spot now, you’ll be eligible to lock in the $59/$89 VIP price when CardputerZero goes live on Kickstarter.

One important reminder: the email used for your reservation should ideally match the email used for your Kickstarter purchase. This helps us verify orders later on.

If you need to use a different Kickstarter email for special reasons, please contact us at: CardputerZero@m5stack.com

Please send the email according to the following instructions:
Email subject: KS Email Correction
Please include both:
• Your reservation email
• Your Kickstarter purchase email

The easiest way is to check your inbox for the confirmation email.

If you’re still unsure whether your reservation was successful, you can also check it here with your preorder email address:
👉 https://vm.pledgebox.com/query/cardputer-zero

If you haven’t reserved yet and would like to join, you can do so here:
👉 https://cardputerzero.m5stack.com/reserve-page

To provide more complete information and a better launch experience, we’re currently planning to launch on May 26. Once the date is finalized, we’ll post official announcements via email and our social channels.

The Kickstarter campaign will last about one month, and shipping is currently expected around September.

Some users reported that they paid the deposit but did not receive a confirmation email. This can happen for several reasons, and we apologize for the inconvenience.

First, please confirm that the payment was successfully charged. Then check your reservation status here (case-sensitive): https://vm.pledgebox.com/query/Cardputer-Zero

If your reservation appears there, everything is fine.

If not, please email us your payment screenshot and registration email at: CardputerZero@m5stack.com

When the campaign goes live, we’ll notify everyone by email, SMS, and announcements across our social media platforms. At launch, you’ll receive a dedicated Super Early Bird purchase link by email, which you can use to place your order.

We’ve received questions from users in Russia, Portugal, Brazil, and many other countries asking whether shipping is supported — the answer is yes 😊 We currently plan to support worldwide shipping.

However, some countries/regions (such as Russia and Brazil) may have more limited shipping methods due to logistics or customs policies, which could require a few additional steps during the ordering process. Don’t worry — we’ll explain everything clearly once the campaign goes live.

Shipping costs will depend on your address, package size/weight, shipping method, and real-time logistics/fuel costs. Final shipping fees will be listed in the official Kickstarter shipping table.