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COVID-19 Updates-31st March 2020

The COVID-19 continues to spread and we want to let you know that M5Stack is still operational, and that all orders are shipping out daily as usual. We will update this message should this change at any point. 

All our employees have been working from our office past a month after we has been approved by the local government. In order to keep our staff as safe as possible we measure temperature three times a day and offer free face masks for staff fighting coronavirus.

We're working day and night to recover our storage but there is still some items are currently out of stock due to the impact of covid-19 and we are accepting backorders in our official AliExpress and Amazon. We are building a fresh batch at the moment. It is also worth noting that there may be slight delays in receiving back-ordered goods, we will of course do our best to limit the disruption and to communicate to you on any lengthy delays. Certainly, you may find your local distributors to directly purchase the items what you need. 

M5Stack will do its utmost to ensure, to the extent possible, an undisrupted service to our customers. We has been finding the premium product suppliers to ensure the best possible product quality for our customers, even in an emergency.

Thank you for your understanding and wish you all the best.

How to Get Help?

If you have any enquiries, please feel free to contact us:

TEL.:  +86 755 8860 0970

Tech Support: support@m5stack.com

Project & Customized Service: support@m5stack.com

Distributors: sales@m5stack.com

Order and Shipping questions: official@m5stack.com

Note: Temporary Service adjustments for DHL Express Time Definite International services arising from the COVID-19 pandemic situation as of 31/03/2020

Check the DHL situation for your country via https://www.simplydhl.com/covid-19updates

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